Business & systems analysis
Requirements gathering, workflow mapping, gap analysis, feasibility studies, and documentation that translates institutional needs into actionable solutions.
RUFIANUL HAQ, PMP® · RIYADH, SAUDI ARABIA
Connecting people,
systems & progress.
I turn complex institutional needs into practical technology solutions for higher education and healthcare.
Business & Systems Analyst · Project Manager
Digital Learning · Accreditation & Quality Assurance
PMP® CERTIFIED20+ YEARS OF EXPERIENCE
Choose your color mood
Technology with a human purpose ↗
FROM REQUIREMENTS TO REAL-WORLD IMPACT20+
Years of sector experience
8,000+
Students & faculty served
~30%
Less manual processing time
7 years
DMD accreditation cycle supported
01 / A LITTLE ABOUT ME
A bridge between
institutional goals
and digital possibilities.
Good technology starts with understanding the people who use it.
I’m a PMP-certified professional with more than two decades of experience in Saudi Arabia’s healthcare and higher education sector. My work connects academic teams, IT specialists, leadership, and vendors around shared goals.
From gathering requirements and mapping workflows to coordinating delivery and supporting adoption, I help institutions build systems that make everyday work clearer and more effective.
02 / EXPERTISE
Clarity. Coordination.
Measurable improvement.
Practical experience across the full journey,
from identifying a need to supporting change.
Project management
Project plans, schedules, risk and issue tracking, RFQs, vendor evaluation, and cross-functional coordination to keep delivery moving.
Digital learning & assessment
LMS implementation, system upgrades, online examination platforms, user training, and adoption support for academic communities.
Quality & accreditation
NCAAA-aligned KPIs, data validation, self-study documentation, evidence repositories, and reporting for academic leadership.
03 / SELECTED WORK
Technology in service
of better education.
A selection of initiatives from my work
in academic and healthcare environments.
DIGITAL LEARNING / SYSTEM DELIVERY
Enabling connected academic systems
Coordinated requirements, workflows, timelines, and user adoption for learning management, online assessment, and academic management systems serving 8,000+ students and faculty.
QUALITY / EVIDENCE / COMPLIANCE
Supporting a seven-year accreditation outcome
Contributed to the DMD program’s NCAAA accreditation cycle for 2020–2027 through KPI reporting, SES and SSR preparation, evidence management, and technical support for review visits.
PROCESS ANALYSIS / AUTOMATION
Making academic workflows more efficient
Analyzed and documented academic processes, identifying opportunities for re-engineering and automation that reduced manual processing time by approximately 30%.
Business & Systems Analysis / Project Coordination
College of Dentistry · KSAU-HS, Riyadh
Computer Engineer role covering academic system rollouts, project documentation, vendor coordination, accreditation evidence, and institutional KPI reporting.
Curriculum Technical Designer
College of Medicine · KSAU-HS, Riyadh
Designed and managed curriculum systems supporting scheduling, registration, reporting, databases, and operational continuity.
System Administrator / Project Coordinator
New Horizons · Ministry of National Guard Health Affairs
Coordinated IT training center operations, technical infrastructure, participant support, and management reporting.
05 / PHOTO GALLERY
People, learning,
and technology in action.
Moments from presentations, demonstrations,
and professional activities. Select a photo to explore.
06 / EDUCATION & RECOGNITION
A foundation for
thoughtful delivery.
Education & certifications
- MBA in IT Management · Jaipur National University
- BA in Humanities · Jai Narain Vyas University
- Post Graduate Diploma in Computer Applications
- Project Management Professional · PMI, 2025
- Red Hat Certified Engineer · 2010
- Key Performance Indicator course · Riyadh
Awards & recognition
- Staff Award of Excellence, 1st Place · 2020–2021
- Employee of the Month · June 2021, November 2022, July 2024
- Appreciation for DMD program full accreditation · 2020–2027
07 / FREQUENTLY ASKED
Let’s make
the next step clear.
What kinds of opportunities align with your experience?
Business and systems analysis, project coordination and management, educational technology, digital learning, and quality or accreditation support align with my background.
Which sectors have you worked in?
My experience is primarily in Saudi Arabia’s higher education and healthcare sector, including KSAU-HS and Ministry of National Guard Health Affairs environments.
How do you approach a new project?
I begin with stakeholder needs, existing processes, and the desired outcome. I then document requirements, clarify scope and responsibilities, and coordinate delivery, risk tracking, training, and adoption.
Where can I review your full qualifications?
Download my resume for a complete overview of my experience, projects, education, and certifications. You can also contact me to discuss a specific opportunity.
08 / LET’S CONNECT
Have a challenge
worth solving?
I’d welcome a conversation about your institution’s needs, a suitable role, or a potential collaboration.
redarck@gmail.com ↗Connect on LinkedIn ↗Based in Riyadh, Saudi Arabia